Campus COVID-19 Cases
|Skilled Nursing (Current)||Personal Care (Current)||Residential Living (Current)||Total (Current)||Skilled Nursing (Cumulative since March 2020)||Personal Care (Cumulative since March 2020)||Residential Living (Cumulative since March 2020)||Total (Cumulative since March 2020)||Deaths (Total)|
Skilled Nursing (Healthcare Center)
We are currently testing all staff and residents in accordance with state and federal guidelines. All staff are screened for signs and symptoms of COVID-19 (including temperature) upon arrival to work. We have established quarantine and isolation procedures for both staff and residents in accordance with Pennsylvania Department of Health and CMS guidance. All staff having direct contact with residents are required to adhere to stringent Personal Protective Equipment (PPE) requirements.
Visitation hours are available. Please use the below links to schedule a time for visitation:
For questions or assistance with scheduling visitation, please contact Whitney Bleacher at 717-664-6901 to schedule a time. To schedule a virtual visit, please contact Teresa Good at (717-664-6272).
Healthcare Visitation Guidelines:
- All visits must be scheduled. No visitation is permitted in the Healthcare Center unless scheduled through Pleasant View.
- Healthcare visitors will use the main entrance at their scheduled time.
- Residents are permitted to have a maximum of two visitors at one time. Pets are permitted during visitation, but limited to one pet per visitation. Pet vaccination records must be presented at the time of sign-in.
- Please arrive 5 minutes prior to the scheduled visitation time to allow for screening and registration procedures. All visitors will be required to sanitize their hands upon entry and exit of our facilities.
- Please bring a mask. Well-fitting masks that cover the entire mouth and nose must be worn at all times while in our buildings and during visitation.
- Visitors bringing food or drink items for resident or visitor consumption during the visitation is prohibited.
- Visitors must remain in the visitation area at all times and are not permitted in other areas of the building/campus.
We realize nothing beats the warm embrace between a resident and their loved one. Therefore, if the resident is fully vaccinated, they can choose to have close contact (including touch) with their visitor while wearing a well-fitting face mask and performing hand-hygiene before and after contact. We ask that all visitors maintain a safe distance between themselves and other residents as well as staff.
Visits will be monitored for compliance with our visitation guidelines. Visitors not adhering to the guidelines may have visitation privileges suspended to ensure the safety of our residents and staff.
Socially distant communal dining and group activities have also resumed.
Terrace Gardens and the Meadows are both open to in-person visitation. Visitation appointments are not necessary. To limit movement and avoid crowds of people in the building, we are limiting the number of visitors to two per resident at a time for indoor visitation. Outdoor visits, generally, are the safest way to visit. We encourage outdoor visits, as weather permits. If you would like to have more than two visitors at one time (no more than ten), an outdoor visit is required.
Monday-Friday: 9:00 a.m. – 7:00 p.m.
Saturday: 10:00 a.m. – 4:00 p.m.
Sunday: 1:00 p.m. to 6:00 p.m.
Personal Care Visitation Guidelines:
- All visitors will be required to complete a thermal screen and COVID-related screening questions at the Terrace Gardens #4 entrance. Postpone or cancel your visit if you are not feeling well.
- After screening, visitors must sign-in at the Terrace Gardens Sign-In station (date, name of visitor, name of resident, and arrival and departure time). Visitors will be issued a visitor tag, which must be worn at all times while on campus.
- All visitors will be required to sanitize their hands upon entry and exit of our facilities.
- Bring a mask. A well-fitting mask must be worn at all times that is fully covering the mouth and nose.
- Pets are permitted during visitation, but limited to one pet per visit. Pet vaccination records must be on file with the front desk.
- Before leaving the building, remember to sign out at the Terrace Gardens Sign-In Station.
* We realize nothing beats the warm embrace between a resident and their loved one. Therefore, if the resident is fully vaccinated, they can choose to have close contact (including touch) with their visitor while wearing a well-fitting face mask and performing hand-hygiene before and after contact. We ask that all visitors maintain a safe distance between themselves and other residents as well as staff.
If the Terrace Gardens door is locked, please ring the doorbell and be patient.
Visits will be monitored for compliance with our visitation guidelines. Visitors not adhering to the guidelines may have visitation suspended to ensure the safety of our residents and staff.
Our ability to offer visitation to our residents can be affected by the local county positivity rate as well as our current COVID-19 cases in our facility. If visitation is not permitted, families will be contacted and our website updated.
If you have any questions, please call Jamie Reynolds, Director of Personal Care at 717-664-6312 or via email at firstname.lastname@example.org
Pleasant View Communities is committed to providing our residents the highest quality of care. The health and safety of those who live and work at Pleasant View is our highest priority. We have a dedicated team that meets daily to discuss how to mitigate the impact of COVID-19 on preserve the health of everyone at Pleasant View.
Please know that we have followed, and will continue to do so, all guidance set forth for privacy, patient care, employee safety, and efforts to stop the spread of COVID-19 as provided by the Pennsylvania Department of Health (DOH) and the federal Centers for Medicare and Medicaid Services (CMS). These guidelines can be found here.
You can find our latest update on COVID-19 by visiting our COVID-19 News page. Friends and family members are also encouraged to complete the sign-up form at the bottom of the page to have these updates delivered to your email.
We have a number of levels of living on our campus, as well as several amenities open to the public, each with their own response to COVID-19. Please see the various guidelines below.
Green Phase Guidelines (in effect Friday, June 26, 2020)
What to Do When Leaving and Returning to Your Residence
- Wash hands for at least 20 seconds before leaving and immediately upon returning. While out, avoid touching your face and eyes
- Wear a mask when in indoor common areas, hallways, or in the company of another person
- Avoid contact and maintain a physical distance of six feet or more
- If possible, avoid sharing confined spaces with little ventilation with another person
- Avoid unnecessary touching of high-touch surfaces
- While “Green” phase allows for gatherings of up to 250 people, Pleasant View still considers this a high-risk activity. We ask that you limit your interaction with others to as small a group as possible
- The best place is to meet with visitors is outside. Recent studies have shown you are 19 times less likely to get COVID-19 outdoors than indoors
- If meeting indoors, open windows and improve ventilation and always wear masks and keep a physical distance of six feet
- Due to living unit square footage and the need for physical distancing, we strongly encourage you to limit visitors inside of your residence to no more than two at a time
- Screen visitors before granting them building access by asking if they have exhibited any symptoms or been in recent contact with someone who has. (Fever greater than 100 degrees, cough, shortness of breath, sore throat, runny nose, headache, muscle aches, loose stools, diarrhea, nausea, or vomiting)
- Review expectations and precautions with all visitors before they visit
Travel & Vacations
- When possible avoid using public transportation such as air travel, trains, and buses
- If traveling to an area that sees many visitors, take care to limit your exposure by avoiding areas where people may not be practicing advised safety precautions
Church and Religious Gatherings, Restaurants, Shopping, and utilizing Local Businesses
- Church and religious activities are allowed under Green, but gathering in large groups, particularly indoors, is still considered a high-risk activity
- Residents and visitors are not able to access or utilize the core office area without using the main entrance.
- The Grace’s Auxiliary cart will remain closed
- “In-Person Retail” is permitted. Esther’s Collectibles will be reopening as volunteers are available to staff the shop. Community volunteers will be screened prior to working in the store. Only two customers and one clerk will be permitted in Esther’s Collectibles at any one time. The dressing room will be closed, and no returns will be accepted. Look for days and operating hours to be posted in Activity Accents
- Hearth and Harrow outdoor dining will continue to be offered under guidelines outlined by CDC. Beginning Monday, June 29, indoor seating in the Bistro and Dining Room will be offered at 50 percent capacity. Group seating is limited to 4 people, and all members of the party must be seated at the same time. When dining indoors, the use of masks will be expected when walking to and from the table
- Carry-out and delivery from Hearth and Harrow will continue at no additional fee. For infection control purposes, we encourage you to debit meal fees or charge them to your resident invoice or credit card
- Do your homework – while the Wolf administration and CDC have provided guidelines to allow safe operations for businesses, the precautions taken by each business does vary and the adherence to those guidelines by other customers can vary as well. You are encouraged to consider the risks involved with visiting each business ahead of time. Whenever possible, please patronize stores, restaurants, and businesses where physical distancing is observed and masks are required, and take advantage of take-out or carry-out options, and dedicated hours for seniors to minimize exposure
Pleasant View Common Areas & Doors
- Common areas and Indoor lounges will be open with maximum occupancy signage posted. Residents and visitors must wear masks and abide by spaced seating arrangements. Due to physical distancing requirements, please continue to refrain from card and game playing and working together on common area puzzles
- Pleasant View will not yet be accepting room reservation requests for hosting events in the TSN common spaces.
- TSS second floor guest room rental will resume July 1, 2020
- Outdoor common areas may be used at your own risk. You are encouraged to wipe down surfaces before and after use; please do not move seating arrangements
- Apartment entryway doors will remain locked to prohibit unattended visitors. Visitors to residential living residents are to enter only through the following specified doors. (7,8,9,11, and 12) and shall limit visitation to apartment and cottage residents only. Visitation by residents or visitors to healthcare, personal care or the core administration area is not permitted
- If you are expecting a visitor, you are responsible to meet them at the door for entry
- Vendors, volunteers, and contractors to Pleasant View will continue to be screened following the same protocol that is used for Pleasant View Communities staff
Mail Room, Newspaper Delivery & Trash Rooms
- The Town Square North Mail Room will reopen, and mail delivery to apartments and cottages will be discontinued. Along with wearing masks, residents are reminded to maintain 6-foot physical distancing guidelines when in the mail room. If you go and there are more than 3 people picking up mail, wait for others to leave the room before entering
- Mail requiring weighing/postage applied should be directed to a member of the Residential Living team to be delivered to the front desk. Such services along with the purchase of books of stamps will continue by phone request with the fee being added to the resident’s monthly invoice
- Morning delivery of daily newspapers by the LNP carrier will resume June 29
- Trash rooms have been open since the beginning of the yellow stage for use by residents.
Lancaster General Health Physicians Family Medicine PV Satellite Office
- The Pleasant View Satellite Office will resume service July 3
Planned Social Activities, Bus Trips, Bank and Grocery outings
- Opportunities for grocery shopping and other social outings will be offered with the expectation that riders will wear face masks and observe social distance bus seating practices. The bus driver will give direction to the boarding and onboarding process
- Bank trips will resume when banks again offer lobby service
- The Residential Living Program facilitator will continue coordinating outdoor group activities. Some activities will be offered multiple times to accommodate all residents wishing to participate. Pre-registration for assigned times will be required by calling extension 344
- Please contact the Volunteer Coordinator if you are interested in resuming volunteer activity. Service provided by volunteers in the residential living area that involves low risk exposure to others will be determined on a case by case basis
When You Show Symptoms or Come in Contact with Someone with Symptoms or Confirmed COVID-19
COVID-19 Symptoms include: Fever greater than 100 degrees, cough, shortness of breath, sore throat, runny nose, headache, muscle aches, loose stools, diarrhea, nausea, or vomiting. (Please note headache is a new symptom that has been added to the screening list)
- Call your health care provider for testing if you exhibit any signs or symptoms of COVID-19.
You will need to self-isolate for a period of 10 days from the onset of symptoms AND be afebrile (free of fever) for 72 hours, regardless of test results
- Notify campus nurse, Cindy Fodor, at 664-6335
- If you are not exhibiting symptoms but have been exposed to someone that is COVID positive, self-isolate for a period of 14 days. Exposure is defined as close contact (within 6 feet) for a period of 15 or more minutes. This also includes any household member, intimate partner, or caregiver regardless of level of exposure. You should consider yourself exposed if you had contact with this individual 48 hours prior to them exhibiting symptoms, through a minimum of 10 days after symptom onset. The exposed individual should monitor themselves for signs and symptoms and take their temperature twice per day during the 14-day isolation period.
(The above self-isolating instructions are taken from the current CDC recommendations issued for the general population.)
Those exercising at PV Fit will always be required to wear masks, even when working out. The pool is open for all members. There are four lanes available at each appointment.
The time set aside exclusively for residents to exercise in the Fitness Center remains 10:30-11:30 a.m. Monday – Friday. Please call extension 305 to make reservations. You have the option of scheduling during other hours of operation but will be exposed to members from the outside community.
- Hours will be Monday – Wednesday: 5:30am-7pm; Thursday-Friday: 5:30am-6pm; Saturday: 7am-12pm. Hours will be adjusted as needs change. Reservations will be required for the pool area or fitness center – the appointment duration is 60 mins
- The fitness center will operate at no more than 50 percent occupancy
- Residents may call extension 305 to schedule appointments one week in advance. All appointments will be on a first come, first served basis
Frequently Asked Questions
What can I expect upon arrival?
- Please plan to arrive no more than 5 minutes prior to your scheduled appointment
- Members should self-screen prior to appointment. Members should not come to their appointment if they have a fever (temperature above 100.4) or symptoms of cold/flu/COVID19
- We ask that you plan your time wisely and exit promptly at the end of your scheduled time
How do I make an appointment for the fitness center and pool?
Reservations can be made up to one week in advance through online scheduling or by calling PVFiT. Appointments will be 60-minutes long and appointment times will be strictly enforced. We will be opened to members only until further notice and guests of any age will not be permitted.
What about classes?
We will offer a limited number of classes at PVFiT. Reservations are required due to the limited amount of space. We will also continue to offer virtual classes. Classes will be added as needs and regulations change.
What if I need to cancel my appointment?
Appointments for the Fitness Center, Pool Area and classes may be cancelled up to 2-hours in advance of your scheduled time. Failure to cancel prior to the 2-hour window will be considered a “No Show” and the member will be charged a $5 fee. All members will be required to have a credit card on file.
Members are to wipe down equipment BEFORE and AFTER each use.
What should I bring with me?
- Face Mask- The CDC recommends the use of a face mask whenever feasible. Face masks are required in all Pleasant View buildings but they will be optional during exercise. Please remove your face mask when using the pool and hot tub.
- Individual Equipment- Please bring your own exercise mat for floor work, exercise bands, pool noodles, or other individual equipment.
- Water Bottle- Please bring your own water bottle as water fountains will be closed.
- Hand Sanitizer– Hand Sanitizer will be available, but you are welcomed to bring your own.
How will you communicate any upcoming announcements?
Due to the every-changing environment of COVID-19 regulations all PVFiT policies and recommendations are subject to change. We will communicate all upcoming announcements through email. If you have an email address and do not currently receive our emails, please contact us at email@example.com to be added.
How do I contact you with any questions?
Feel free to call 717-664-6305 or email us at firstname.lastname@example.org with any questions. We are happy to answer them to the best of our ability.
Hearth & Harrow
Hearth & Harrow is open for takeout or full service.
- Masks must be worn except when actively eating
- Adherence to 75% occupancy with social distancing
- To allow for continued patio seating, heaters are available for outdoor dining
- High touch areas disinfected frequently
- All team members wear the required PPE
Sun-Mon: 10am – 2pm
Tue: 10am – 5pm
Wed: 8am - 5pm
Thu-Sat: 10am – 7pm
Effective April 4, 2021 Beauty Salon and Barber services are permitted to be open at 75% occupancy. The Pleasant View Salon is again offering a full line of service to residents of health care, personal care and residential living. Salon and Barber services include shampoos, cuts and sets/styling, color, perms, women’s brow hair removal, manicures, and pedicures are offered by appointment. Physical distancing guidelines will be in place while in the salon and masks covering both nose and mouth are required.
To schedule an appointment, please call 717 664-6336.
Esther’s Collectibles Thrift Shop
**Please call the thrift shop before visiting to make sure we are open: 717-664-6357
The following modifications will be put into place:
- The store is open TUESDAYS and THURSDAYS from 10am-2pm only
- There will only be 1 clerk and 2 customers permitted in the store at a time
- Hours will be determined on volunteer availability and could be shortened
- Fitting room will be closed
- Returns will not be accepted
- Outside community volunteers will be screened prior to working in the store